Support

Last updated: September 13, 2026

Something not working, or a question about your account? Email us and a person will read it.

Contact us

[email protected]

We answer within 2 business days, and within 30 days for formal privacy requests. Budge is email-only support — there is no phone line, and we will never call you out of the blue or ask for your password.

What to include

The more of this you can give us, the faster we can help:

  • What you were trying to do, and what happened instead.
  • The screen you were on — for example Bills, Credit Cards, or Family Health.
  • Your phone and OS version, and whether you are on iPhone or Android.
  • The email address on your Budge account.

Please do not email us passwords, API keys, full payment-card numbers, or medical documents. We never need them, and email is not a safe place to put them.

Common questions

Does Budge connect to my bank?

No. Budge never connects to a bank, moves money, or processes a payment, and it will never ask for a banking login. Every figure in the app is one you typed in yourself.

I forgot my password

Tap Forgot password? on the sign-in screen and we will email you a reset link. If you no longer have access to that email address, write to us and we will verify the account another way.

How do I delete my account?

Open More → your name → Delete Account. It deletes everything immediately and cannot be undone. The account deletion page lists exactly what is removed.

I invited someone and they never got the email

Ask them to check their spam folder first. In Workspace settings a pending invitation shows whether its email was delivered, and you can resend it from there.

My reminders are not arriving

Budge only asks for notification permission when you turn a reminder on, so if you declined it earlier the reminders stay silent. Re-enable Budge's notifications in your device settings — iOS Settings or Android Settings — then open the app once so it can reschedule.

Can I use Budge with my partner or family?

Yes. Invite them to your workspace and, once they accept, you both see and edit the same records. Saved project credentials stay visible only to the workspace owner, and the owner can remove a member at any time.

Privacy and legal

For what we collect and who processes it, see the Privacy Policy. For the rules of using Budge, see the Terms of Use. Privacy questions go to the same address above.